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HostAdvice Best Customer Service Award 2017

August, 2017 – We are happy to announce the new award received from HostAdvice: 

HostAdvice Best Customer Service Award – 2017

hostadvice-best-customer-2017

HostAdvice anonymously tested our services and based on their customer service experience, they awarded us this great award. This confirms once again the quality of support we offer to our clients.

Check the new award in our dedicated page for awards at https://www.plothost.com/awards/

Interested in our web hosting services? Check our shared hosting plans and reseller hosting plans.

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What’s the example.com domain?

Have you ever asked what the example.com domain represents? We will give you some details here.

Example.com (example.org, example.net) are domains that can be used as examples in documents/papers/websites etc. They were specifically created by IANA to be used as example domains.

IANA is an acronym for Internet Assigned Numbers Authority. For more information check their website.

So, if you navigate in your browser to http://www.example.com  you will see a webpage with a simple message:

Example Domain

This domain is established to be used for illustrative examples in documents. You may use this domain in examples without prior coordination or asking for permission.

example.com domain

Clicking on the More information link you are redirected to IANA’s webpage at https://www.iana.org/domains/reserved. Here we find the purpose of the example domains:

As described in RFC 2606 and RFC 6761, a number of domains such as example.com and example.org are maintained for documentation purposes. These domains may be used as illustrative examples in documents without prior coordination with us. They are not available for registration or transfer.

In RFC 6761 at clause 6.5 we find considerations for the example reserved domains:

6.5. Domain Name Reservation Considerations for Example Domains

The domains “example.”, “example.com.”, “example.net.”,
“example.org.”, and any names falling within those domains, are
special in the following ways:

1. Users SHOULD understand that example names are reserved for use
in documentation.

2. Application software SHOULD NOT recognize example names as
special and SHOULD use example names as they would other domain
names.

3. Name resolution APIs and libraries SHOULD NOT recognize example
names as special and SHOULD NOT treat them differently. Name
resolution APIs SHOULD send queries for example names to their
configured caching DNS server(s).

4. Caching DNS servers SHOULD NOT recognize example names as special
and SHOULD resolve them normally.

5. Authoritative DNS servers SHOULD NOT recognize example names as
special.

6. DNS server operators SHOULD be aware that example names are
reserved for use in documentation.

7. DNS Registries/Registrars MUST NOT grant requests to register
example names in the normal way to any person or entity. All
example names are registered in perpetuity to IANA:

 

Domain Name: EXAMPLE.COM
Registrar: RESERVED-INTERNET ASSIGNED NUMBERS AUTHORITY
Whois Server: whois.iana.org
Referral URL: http://res-dom.iana.org
Name Server: A.IANA-SERVERS.NET
Name Server: B.IANA-SERVERS.NET
Status: clientDeleteProhibited
Status: clientTransferProhibited
Status: clientUpdateProhibited
Updated Date: 26-mar-2004
Creation Date: 14-aug-1995
Expiration Date: 13-aug-2011

IANA currently maintains a web server providing a web page explaining
the purpose of example domains.

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lfd on server.example.com: SYSLOG Check Failed

You are receiving such messages on your cPanel/CentOS server with CSF installed?

Time: Wed Aug 23 13:31:28 2017 -0500
Error: Failed to detect code [bBBeGfELFkMEGUV4fi] in SYSLOG_LOG [/var/log/messages]

SYSLOG may not be running correctly on server.example.com

These messages are sent by lfd(Login Failure Daemon- part of the Config Server Firewall CSF). It’s not an lfd issue. The issue is with the rsyslog. It is not logging correctly.

There are some options to fix this issue.

First make sure rsyslog is running. Use service rsyslog status command:

root@web [~]# service rsyslog status
Redirecting to /bin/systemctl status  rsyslog.service
* rsyslog.service - System Logging Service
   Loaded: loaded (/usr/lib/systemd/system/rsyslog.service; enabled; vendor preset: enabled)
   Active: active (running) since Sat 2017-08-19 07:39:49 EDT; 4 days ago
 Main PID: 207 (rsyslogd)
   CGroup: /system.slice/rsyslog.service
           `-207 /usr/sbin/rsyslogd -n

Aug 19 07:39:49 web systemd[1]: Starting System Logging Service...
Aug 19 07:39:49 web systemd[1]: Started System Logging Service.
root@web [~]#

If it’s not running, try to start it with service rsyslog start:

root@web [~]# service rsyslog status
Redirecting to /bin/systemctl status  rsyslog.service
* rsyslog.service - System Logging Service
   Loaded: loaded (/usr/lib/systemd/system/rsyslog.service; enabled; vendor preset: enabled)
   Active: inactive (dead) since Wed 2017-08-23 16:06:25 EDT; 7s ago
  Process: 4056 ExecStart=/usr/sbin/rsyslogd -n $SYSLOGD_OPTIONS (code=exited, status=0/SUCCESS)
 Main PID: 4056 (code=exited, status=0/SUCCESS)

Aug 23 16:06:13 web systemd[1]: Starting System Logging Service...
Aug 23 16:06:13 web systemd[1]: Started System Logging Service.
Aug 23 16:06:25 web systemd[1]: Stopping System Logging Service...
Aug 23 16:06:25 web systemd[1]: Stopped System Logging Service.
root@web [~]# service rsyslog start
Redirecting to /bin/systemctl start  rsyslog.service
root@web [~]# service rsyslog status
Redirecting to /bin/systemctl status  rsyslog.service
* rsyslog.service - System Logging Service
   Loaded: loaded (/usr/lib/systemd/system/rsyslog.service; enabled; vendor preset: enabled)
   Active: active (running) since Wed 2017-08-23 16:06:51 EDT; 4s ago
 Main PID: 4146 (rsyslogd)
   CGroup: /system.slice/rsyslog.service
           `-4146 /usr/sbin/rsyslogd -n

Aug 23 16:06:51 web systemd[1]: Starting System Logging Service...
Aug 23 16:06:51 web systemd[1]: Started System Logging Service.
root@web [~]#

Now, let’s check if rsyslog is logging correctly, log a test message:

root@web [~]# logger -p auth.notice "log test"
root@web [~]# grep "log test" /var/log/messages
root@web [~]#

If you don’t see your message rsyslog is not working correctly. To fix this you will need to edit the file /etc/rsyslog.conf. These lines must to commented out:

#$ModLoad imjournal # provides access to the systemd journal
#$IMJournalStateFile imjournal.state

and this option changed to off

$OmitLocalLogging off

To comment a line in the rsyslog.conf file, add a # sign at the beginning of the line.

Then restart the rsyslog with service rsyslog restart:

root@web [~]# service rsyslog restart
Redirecting to /bin/systemctl restart  rsyslog.service
root@web [~]#

Test again if the logging is working correctly:

root@web [~]# logger -p auth.notice "log test"
root@web [~]# grep "log test" /var/log/messages
Aug 23 16:09:06 web root: log test
root@web [~]#

Now, everything is running fine and you should not receive any more messages from lfd regarding rsyslog.

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[server.example.com] Deprecated MySQL database – cphulkd

cPanel v66 is not using anymore a MySQL database for the cphulkd utility. cPHulk now uses SQLite. So, after upgrading to cPanel v66 you will receive a message saying:

The following MySQL database has been deprecated and is no longer used by cPanel & WHM.

Database Name Database Username
cphulkd cphulkd

You can delete this database and related database users at your leisure. To remove the MySQL database, see our documentation.

cphulkd mysql database

 

To delete the cphulkd database:

  1. Login to WHM as root.
  2. Navigate to SQL Services >> phpMyAdmin
  3. On the left list click on the cphulkd entry (cphulkd database)
  4. Now from top menu choose Operations tab
  5. On the Remove database section, click on the Drop the database (DROP) link
  6. Click OK button at the confirmation prompt: You are about to DESTROY a complete database! Do you really want to execute “DROP DATABASE `cphulkd`”?
  7. The cphulkd database has been removed.
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