How to convert a reseller to a user in DirectAdmin

As of April 2021, there is no way to convert a reseller account to a user account from the DA GUI. You must use instead shell commands.

How to convert a reseller account to a user account:

1. Log into DA server with SSH

2. Edit the file

/usr/local/directadmin/data/users/USERNAME/user.conf

and change the username type from

usertype=reseller

to

usertype=user

3. Remove the reseller USERNAME from

/usr/local/directadmin/data/admin/reseller.list

Just edit the file, find the line containing the USERNAME, and remove it.

4. Add the USERNAME to the admin user. Edit the file

/usr/local/directadmin/data/users/admin/users.list

and add on a new row the with the USERNAME.

The USERNAME is now no longer a reseller.

NOTE: the USERNAME is the account name – like “plothost” for example.

Related articles:
How to convert a user to a reseller in DirectAdmin