Get notifications for abusive email users – WHM

cPanel v66 introduced a new option – Number of emails a domain may send per day before the system sends a notification. With this option, the system will send you a message when a domain exceeds the specified number of daily emails.

cPanel Note: The system counts outbound mail from subdomains and addon domains separately from their parent domain.

whm number emails day

By default, the option is set to Unlimited. You can set any value you want – like 10, 100 etc.

To set a value for this new WHM/cPanel option:

  1. Log into WHM as root
  2. Go to Server Configuration >> Tweak Settings
  3. From the top menu click on the Mail tab
  4. Look for the option Number of emails a domain may send per day before the system sends a notification
  5. Choose Unlimited or enter a value (10,100 etc)
  6. Scroll down the page and click the Save button
  7. You will see the confirmation message:

    Your changes have been saved.

    Restarting cPanel daemons…done.

    Updating your system to reflect any changes…
    Updating “Number of emails a domain may send per day before the system sends a notification.” from “10” to “100”.
    “Number of emails a domain may send per day before the system sends a notification.” was updated.
    Done.

When the condition is triggered, you will receive a message stating that The domain demo123.com on account demo123 exceeded the maximum number of emails per hour. The domain violated its domain-level limit, which is currently 100.

abusive users email message

Leave a Reply